Skill Hub
Lesson 1 — Draft first, send second
Lesson 1 of 3
Learn
The most useful rule in this whole program fits in four words: outbound goes draft-first.
Anything that leaves your account with your name on it — a customer reply, an outreach message, a quote — the agent drafts, and you send. Not because agents write badly; yours, by now, writes rather well. Because judgment about *whether* and *when* to send is yours, and delegating it saves seconds while risking relationships.
This is how professionals run assistants, human or AI. The assistant prepares; the principal signs. The work still gets faster — drafting was the slow part — while the signature stays where it belongs.
Say it in the instructions, plainly: "Prepare drafts for my review. Never present a message as sent." An instruction the agent carries is worth ten you have to remember.
Build
Open each of your agents. Add the draft-first line to its instructions. If an agent's whole job is internal — research, summaries, planning — it has no outbound and nothing changes.
⚡ Do
Give your agent a real outbound task: a reply you owe someone. Let it draft. Change one thing — there is always one thing — and send it yourself. That loop is the shape of every workday with an agent.